To Order

Choose the Toddle Rock Rocker of your choice and choose the state that the rocker will be shipped to and click on "Add to Shopping Cart."  Your order can be viewed at any time in the shopping cart by going to the bottom of the page and clicking on "View Shopping Cart."

When you have finished shopping click on "Go To Checkout Now".  Listed in your cart will be each Toddle Rock, Toddleman or Puff Pillows  you have chosen to purchase including item number, description, quantity, and price.  It will also have a total including shipping and handling.  At this point you can "Continue Shopping" or "Check Out" by filling out all the information and submit your order.

This is a secure shopping cart, however if you are afraid to use your credit card on line, you can check out with the shopping cart and choose to send a money order, cashiers check, personal check, or by fax.  If you choose one of these methods of payment, be sure to print the order and send or fax a copy along with your payment.  If you need to contact us by phone please call (334) 702-6761.

All sales are final.  The dimensions of the chair our given. Chairs can -not be returned except to exchange for a different fabric. 

If you have questions about custom orders see FAQ's. click here

Shipping 

We use UPS Ground to ship to  residential and business addresses.  Allow 5-7 business days for UPS shipping all orders.  We only ship to the continental US and Canada  and to APO addresses.

You will receive an e-mail from UPS at the e-mail address you entered with your order giving your UPS tracking number.  Before you e-mail for your tracking information make sure your UPS e-mail in not listed with your spam e-mail.

If you submit an incorrect address you will be charged the UPS $5.00 fee for incorrect addresses.

Due to the size and weight, each chair must be shipped individually for the best shipping rates.  Most orders are shipped within 3 days. Any orders can take up to 1 week to ship.

If you have a "special day" you need to receive your order please place that date in the Special Instructions when ordering.

Exchanges

All sales are final.  The dimensions of the chair our given. Chairs can- not be returned except to exchange for a different fabric.

 You are welcome to exchange the chair for another fabric of your choice.  If you exchange your chair for a different fabric you are responsible for all shipping charges. All exchanges must be shipped back within 10 days of delivery date.

No refunds will be given to personalized chairs. Be sure you have entered all of your information correctly. 

You need to call 334-702-6761 within 3 days if your order is damaged.  We will issue a call tag and have your chair picked up.   You are required to repack the box the way you received it.   The rockers must be wrapped before shipping it.  Upon receiving the damaged chair we will issue you  a replacement. You will not be responsible for the shipping charges for damages during shipping.  We must be contacted within 3 days of your delivery date no exceptions.

You must email us prior to returning any item (or items) for  exchange with the order number (a 12 digit number at the top of the order that looks like this 1736-3830-4320) and reason for exchange and obtain a return authorization number that must be included in the address.

All packages received that do not have a return authorization number written with the address will be refused.

Fabrics

Fabrics may appear slightly different due to the monitor that you are viewing.  You will need to look at the larger view of your fabric to see your selection clearly.  

Contact Information

We welcome your questions and comments.  If you have a question or comment you can contact us by:

Email At: toddlerock@ala.net 

Snail Mail At: Toddle Rock, - 93 Briar Hills Dr., -  Dothan, Alabama  36301

Phone: (334) 702-6761

Fax: (334) 702-6761